Terms of Service

1. Acceptance of Terms

By creating an account or using Servnote, you agree to these Terms of Service. If you do not agree, do not use the service. You must be 18 years of age or older to use Servnote.

2. Permitted Use

Servnote is designed to help individuals remember service professionals they interact with and to help service professionals maintain professional relationships with their clients. You may use Servnote only for lawful personal or professional purposes consistent with this intent.

3. Prohibited Use

You expressly agree NOT to use Servnote to:

• Stalk, harass, threaten, or intimidate any person
• Collect information about minors
• Engage in discriminatory profiling based on race, religion, national origin, sex, disability, or other protected characteristics
• Violate any applicable law or regulation
• Attempt to reverse-engineer, scrape, or extract data from the platform
• Share private notes or photos of individuals without their consent in any public forum
• Use the platform for commercial surveillance or employee monitoring

Violation of these prohibitions may result in immediate account termination and may be reported to law enforcement.

4. Private Records and Photography

Private notes and photos you create in Servnote are for your personal reference only. You acknowledge that taking photos of individuals in locations where they have a reasonable expectation of privacy may violate applicable law. You are solely responsible for ensuring your use of the photo capture feature complies with all applicable laws in your jurisdiction. Servnote does not perform facial recognition on any photos.

5. Broadcast Feature

The broadcast feature allows service professionals to notify opted-in followers of job changes and updates. You may only send broadcasts to users who have explicitly followed your profile. Unsolicited commercial messages or spam are strictly prohibited.

6. Intellectual Property

Servnote and its original content, features, and functionality are owned by Servnote and are protected by applicable intellectual property laws. You retain ownership of the content you create within the platform.

7. Disclaimer of Warranties

Servnote is provided "as is" without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components.

8. Limitation of Liability

To the maximum extent permitted by law, Servnote shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

9. Governing Law

These terms are governed by the laws of the United States. For EU users, nothing in these terms limits your rights under applicable EU consumer protection law. For UK users, nothing in these terms limits your rights under the UK Consumer Rights Act 2015.

10. Contact

For legal inquiries: [email protected]